Owner of the data processing


The holder of the data processing is Reisedienst Luis Pichler S.r.l. on behalf of laifain®, with registered office at Via Piave 14-16, 39100 Bolzano.


Type of data processed and purpose of processing


Navigation data: The computer systems and software processes that ensure the operation of this website acquire, in the course of their regular operation, some personal data whose transmission is implicit for the use of Internet communication protocols. This category of data includes IP addresses or domain names of computers and terminals used by users, URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code that identifies the status of the response given by the server (successful, error, etc.), and other parameters related to the user’s operating system and computer environment.


These data, which are necessary for the use of the web services, are also processed for the following purposes:


  • to obtain statistical information on the use of the services (most visited pages, number of visitors per hour or day, geographical origin, etc.);
  • to verify the correct operation of the services offered.


The navigation data remain for a maximum of 7 days and are deleted immediately after being bundled (unless their storage is necessary for the investigation of crimes by the judicial authorities).


Data transmitted by the user


The optional, explicit and voluntary sending of messages to the contact addresses, as well as the filling in and forwarding of forms available on the website, involves the collection of the contact details necessary to reply, as well as any personal data included in the communication. Specific information will be published on the pages of the website dedicated to the provision of certain services.


Rights of the data subjects

Data subjects have the right to obtain from the Holder, in the cases provided for, access to personal data and their rectification or erasure, or the restriction of processing concerning them, or to oppose such processing. They can exercise above mentioned rights by writing an email to


Right to lodge a complaint


Data subjects who believe that the processing of their personal data by this website violates the applicable regulations have the right to lodge a complaint with the data protection supervisory authority or bring an action before the competent court.




Reisedienst Luis Pichler S.r.l. on behalf of laifain, with registered office at Piavestraße 14-16, 39100 Bolzano, data controller, informs the users of this website and of the corresponding subdomains about the type of cookies used and about the purposes pursued with the information collected, and provides instructions on how to remove the individual cookies.




The Owner uses only technical cookies to allow the user to navigate the website correctly and safely. Cookies that may be detrimental to the confidentiality of navigation on the part of the user are not installed, and no personal identification data of the user is collected.

Third party cookies are active on this website, set up by a website other than the one the user is currently visiting.






PURPOSE: They collect information in aggregate form to distinguish one user from another, but without identifying them, and to determine the total number of visitors to the website.

TERM: The terms are set by third parties. See the link below.

ORIGIN: Third party




PURPOSE: They collect information in a bundled form about users’ navigation behavior to limit the number of requests and speed up page views.

TERM: The terms are set by third parties. See the link below.

ORIGIN: Third party





PURPOSE: They collect information in a bundled form to identify visits to the website.

EXPIRATION TIME: The time limits are set by third parties. See the link below.

ORIGIN: Third party


The third party cookies used (so-called third party cookies) are anonymous. The owner of this website has made the anonymization of the IP address, so that Google can not link the IP address of the user with other data in any way. The data collected is used solely to track and verify the use of the websites by users and to compile statistics based on anonymously collected information with aggregated data.
Click on the following link to view the information letter from Google regarding the Google Analytics service and give your consent to the use of cookies mentioned above:




For more information regarding personalized settings for the use of cookies by your own navigation browser, please refer to the following links:


Internet Explorer



Safari (mobile Version)







According to current regulations, the user’s consent is not required for the use of technical cookies, since they are cookies that are indispensable for the functioning of the website or necessary to provide the services requested by the user.